Access to premium lounges like the in London.

“The plane was relatively new and was beautifully fresh and clean. The staff were immaculately dressed and very pleasant and efficient.” Tripadvisor Safety Upgraded to a perfect 7/7 rating by AirlineRatings in 2025. Past history of failed safety audits (now resolved). Ground Service

“I had a great experience flying with Thai Airways. The flight was on time, comfortable, and the service was excellent.” www.airlinequality.com · 2 weeks ago

: The fleet includes modern aircraft like the Airbus A350-900 and Boeing 777-300ER . Business class often features 1-2-1 staggered seating that allows for full-flat beds, though some older hardware may show "scuffs and nicks".

Some users report a "nightmare" experience with website registration and password resets.