: A GlideRecord method that determines if business rules (and subsequent workflows) should trigger during database operations. Key Workflow Components
: Defined paths that dictate the flow from one activity to the next based on conditions. servicenow-workflow-api
You can trigger workflows externally using the ServiceNow REST API to create or update records that have associated workflows. Conversely, Workflow Studio allows you to call external REST APIs directly from a workflow or flow. : A GlideRecord method that determines if business
The ServiceNow Workflow API is a server-side scripting tool used to interact with and manage Workflow Contexts . While Flow Designer is the modern replacement, the legacy Workflow API remains essential for managing existing workflows and complex custom processes. Core Methods and Capabilities Conversely, Workflow Studio allows you to call external
: The runtime instance representing a workflow's current state and progress.