The "nickels in the phone" prank, which caused Dwight to hit himself in the head with his own handset. Deepening Relationships
: The episode ends on a bittersweet note as Jim's secret complaint about Pam is revealed, leaving their dynamic strained just before the season finale. [S2E21] Conflict Resolution
: Jim experiences a "heel realization" when he hears his pranks listed out, forcing him to confront how little work he actually does and the potentially mean-spirited nature of his actions. The "nickels in the phone" prank, which caused
“The solution of making the poster into a tshirt Oscar has to wear cracks me up every time, and then seeing him get his ID photo taken with it taped around him.” Reddit · r/DunderMifflin · 7 years ago “The solution of making the poster into a
What is your favorite episode and why is it conflict resolution? (S2E21)
Tricking Dwight into believing he had committed a murder with a "bloody glove".