: The text includes significant coverage of service-sector applications and global operations strategies, such as outsourcing and international supply chains. OPERATIONS MANAGEMENT - Pearson Higher Education
: The included DVD contains "Virtual Office Hours," where the authors walk students through every chapter’s solved problems step-by-step. Operations management 9th by jay heizer barry r...
: It features one of the largest and most diverse collections of practice problems on the market, supported by extensive worked examples. : The text includes significant coverage of service-sector
An interesting feature of by Jay Heizer and Barry Render is its organization around 10 critical strategic decisions . These decisions—ranging from quality management and process design to location strategy and maintenance—serve as a practical framework for analyzing how successful firms operate. Other notable features of this edition include: An interesting feature of by Jay Heizer and
: Integrated video cases allow readers to see operations in action at real companies like Hard Rock Cafe , Darden Restaurants , and Hewlett-Packard .