In April 2026, NICE integrated CXone with Epic, bringing patient engagement into one workspace. Environmental, Social, and Governance (ESG)
NICE’s primary growth engine is its cloud-native platform, CXone , which integrates advanced AI (NICE Enlighten) to automate and enhance customer service. Nice 11 mp4
Accounted for 16.5% of revenue, providing surveillance and compliance solutions for financial institutions. In April 2026, NICE integrated CXone with Epic,