There was Elias, a struggling musician who fed Monty a $50 steakhouse card he’d received from an aunt. Monty whirred, scanned the magnetic strip, and dispensed enough cash for Elias to buy a new set of guitar strings [2]. Then there was Sarah, who traded a "Live, Laugh, Love" home decor credit for enough money to pay her bus fare to a job interview.
One rainy Tuesday, a young man named Leo approached Monty with a gold-trimmed card to a high-end jewelry store—a remnant of a breakup he wanted to forget. As Leo fed the card into the slot, Monty’s screen flickered. Instead of the usual "Processing..." message, the machine displayed: machine that buys gift cards
To most, Monty was just a convenience. But to the station’s regulars, he was a silent confidant. There was Elias, a struggling musician who fed