En La Mira -

: The caller demands his service be terminated immediately. If Axel fails to navigate the company's bureaucratic "canned instructions" to solve the problem, he will be shot.

: It serves as a sharp critique of corporate frustration and the "daily abuses" consumers face from service companies. Literary Reflections on the "Sights" En la mira

In literature, the concept of being "in the mira" often takes on a more psychological or social dimension: : The caller demands his service be terminated immediately