Designing Performance Measurement Systems: Theo... Apr 2026

Below is a guide structured around the theoretical foundations and the practical steps to build one. 1. Theoretical Foundations

Measuring things that look good on paper but don't actually drive strategic value. 4. Implementation Checklist Does every metric link back to a strategic goal ? Is there a clear owner for every KPI? Designing Performance Measurement Systems: Theo...

Use the data to manage the business. This is where you review results and make decisions. Below is a guide structured around the theoretical

The system shouldn't just tell you if you hit a goal, but also help you question if you are measuring the right goal [1]. 2. Practical Design Steps Designing a system typically follows a four-phase process: Key Actions 1. Design Use the data to manage the business

Identify key stakeholders and define the strategic objectives. What does "success" look like?