However, the "golden era" was not without shadows. As the firm grew, the internet began to fill with starkly different tales from its users:
In the late summer of 2012, a group of seasoned traders in Sydney, Australia, launched with a vision to bridge the gap between institutional liquidity and everyday retail investors. They built their platform on the principle of "built by traders, for traders," positioning themselves as a Straight Through Processing (STP) broker—meaning they wouldn't profit from their clients' losses. charterprime.com
Others shared harrowing stories of sudden "swap rate" changes right before rollovers, which wiped out profits, and frustrating delays when trying to withdraw large sums. However, the "golden era" was not without shadows