Best Buy Geek Squad Complaints -

Reports also cite historical and ongoing concerns regarding technician conduct:

The most widespread "interesting report" regarding Geek Squad is its status as a primary target for phishing. best buy geek squad complaints

In 2023, the FTC received approximately 52,000 scam reports involving Geek Squad or Best Buy impersonation—surpassing both Amazon (34,000) and PayPal (10,000). Reports also cite historical and ongoing concerns regarding

Investigative "Secret Shopper" style reports have shown instances where technicians failed to diagnose or fix relatively simple PC issues. 3. Privacy and Legal Issues the FTC received approximately 52